It is worth it to spend on a cleaning service as it can free up your time and make your house clean.
But, this is where people make some common errors that result in poor cleaning services.
These errors can be avoided if you know what they are and how to avoid them when looking for a cleaning service.
Why Do People Make Mistakes When Hiring a Cleaning Service?
People tend to make mistakes when choosing a cleaning service because they rush through the process, only concern themselves with the price or not explaining what they want.
Not doing the research, not paying attention to the credentials of the cleaners, and thinking that all cleaning services are the same is suboptimal.
It is crucial to take the time to compare options to prevent these problems.
Top Mistakes People Make When Hiring a Cleaning Service
1. Not Checking Reviews and References
Many homeowners do not even consider customer feedback before deciding to work with a service.
Reviews and testimonials are helpful when determining the reliability and quality of a company from the customer’s point of view.
Check their references or talk to previous clients to verify their reliability.
2. Choosing the Cheapest Option
Price is crucial, but you should not accept the cheapest cleaning service because it will not do a good job.
Cheap service providers may use low-quality cleaning products or may not have the necessary skills and experience.
3. Failing to Verify Insurance and Licensing
Hiring an uninsured or unlicensed cleaning service can be risky for homeowners.
If an accident happens or you damage property, you may end up having to pay for it.
It is always important to check whether a cleaning company has the required insurance and licenses or not.
4. Ignoring the Scope of Services
Not all cleaning services are the same, and not all companies provide the same services.
Some are designed for thorough cleaning, while others are for regular cleaning.
If there are some specific services that you want done, such as carpet cleaning or window washing, make sure they are included in the service you hire.
5. Not Asking About Cleaning Products Used
Some cleaning services can use chemicals that may be dangerous to pets, children, or people with allergies and asthma.
If you have some requirements, such as “green” or “allergen-free” cleaning products, you should discuss them with the company.
6. Overlooking Background Checks on Employees
A good cleaning service company will have strict policies on background checks on its employees.
This step is often forgotten and can be dangerous as you allow complete strangers into your house.
7. Failing to Set Clear Expectations
It is not always the case that a cleaning service will know what to do with every single detail of the house.
It is better to specify your needs and requirements, including what parts of the house to clean, how often, and if there are any additional requests.
8. Not Getting a Written Agreement
We know that verbal agreements are often hard to enforce.
It should be in writing to include the scope of work, rates, cancellation policy, damages, and satisfaction guarantee.
9. Not Getting a Scheduling and Availability Discussion
Some companies are inflexible with their working hours, which may not be suitable for your needs.
Find out when they are available and if they are flexible in case you need cleaning at certain times or on a same-day basis.
10. Skipping a Trial Period
Without an initial trial, you are hiring a cleaning service blindly.
Have a one-time cleaning service first before agreeing to a long-term contract to see if the service you are about to avail of is up to the mark.
How to Prevent These Mistakes
Do Your Research
Take your time to compare different cleaning companies.
Read the company’s reviews, check their ratings on other platforms, and ask your relatives or friends for suggestions.
Compare Services, Not Just Prices
Rather than looking at the price only, you should compare what each package includes.
A small increase in the price may be worth it if it includes more services or better cleaning products.
Ask for Proof of Insurance and Licensing
This helps ensure the cleaning company is insured and has the necessary papers to operate.
This step exonerates you in case of accidents or damage to property.
Discuss Your Needs in Detail
Before settling on a service, you should explain your cleaning needs and other preferences.
A professional company should be willing to meet your needs.
Request a Trial Cleaning
Book a one-time cleaning service and see how the company works if allowed.
This is a good way to determine the level of professionalism and the quality of cleaning services before entering into a long-term agreement.
Ensure Transparency in Agreements
A reliable cleaning service should offer a contract that specifies the terms of service.
It is wise to read the fine print, and if there is anything you do not understand, make sure you ask.
Check Employee Screening Procedures
Is the company you are planning to work with background check its employees?
It is a relief to know that the staff has been checked to ensure they are of good conduct and can be allowed to enter your home.
Confirm Cleaning Products and Equipment
Ensure that the company uses products you are comfortable with, especially if you have allergies or pets.
Some services have green cleaning services they can provide if you ask.
Set Realistic Expectations
Specify what the cleaners will be expected to do and what may cost extra.
This way, there are no misunderstandings and you are always contented with the services you are receiving.
Schedule Regular Check-Ins
A good communication channel with your cleaning service means you will always get quality services.
Giving them your feedback will help them ensure that they meet your standards at all times.
The Right Way to Hire a Cleaning Service
These are the common mistakes that should be avoided so that homeowners can get a reliable service that suits their needs.
If you are searching for a house cleaning service, look no further than NW Maids.
Our company prides itself on quality, reliability, and satisfaction.
For all your cleaning needs, contact us today and let our experts take over.
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