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What 537 published reviews say about NW Maids
We pulled 537 published Google and Yelp reviews of NW Maids across our five service areas and counted what customers actually mention. The raw tally is below, last updated July 2026.
| City | Reviews analyzed | Thoroughness mentions | Punctuality mentions | Professionalism mentions | Friendliness mentions |
|---|---|---|---|---|---|
| Seattle | 320 | 165 | 87 | 72 | 73 |
| Tacoma | 120 | 60 | 12 | 27 | 27 |
| Yakima | 41 | 28 | 8 | 12 | 12 |
| Portland | 29 | 16 | 3 | 3 | 4 |
| Kennewick | 27 | 18 | 6 | 10 | 7 |
| All cities | 537 | 287 | 116 | 124 | 123 |
Thoroughness is the most mentioned theme in every city, with 287 mentions across the 537 reviews. Punctuality, professionalism, and friendliness each appear in more than a fifth of reviews.
Recent NW Maids reviews by city
Seattle
“Marydonna left my apartment looking amazing. Counters gleamed, floors felt fresh underfoot, and the whole place carried that light, lifted feeling that comes when someone truly pays attention.”
Aaron Beck, November 2025
“The professional maids were amazing, on time, well trained, and super respectful of our home. They offered customizable cleaning plans, which was perfect for my changing schedule.”
Nishreen Shiela Hoque, June 2025
Tacoma
“The lady they sent stayed perfectly at the time we had allotted and got our space cleaned beyond what we ever expected. She was wonderful and kind. We would absolutely reach out again.”
TJ, November 2025
“Kristian and Owen were incredibly professional and efficient. They cleaned my house with great attention to detail and made it smell amazing.”
Tyler Meldrum, August 2025
Portland
“A terrific job cleaning my apartment when I moved out! Saved me a lot of time. I highly recommend!”
Michael Sandoval, September 2025
“Sandra, arriving promptly at dawn, proved a whirlwind of efficiency. Dust bunnies scattered, and cat hair vanished as if by magic. My home was transformed into a haven of cleanliness and order.”
Asa, February 2025
Kennewick
“Jeannie did an amazing job. She was on time, professional, and incredibly thorough. My place looks spotless and feels refreshed.”
Gideon Godspower, November 2025
“Lydia did an amazing job. Our house is sparkling clean, and she even added a sweet touch by leaving a little bow on the kitchen paper roll.”
AliceMae Goodwin, December 2025
Yakima
“We have had recurring cleaning services set up for a few months now and it has been amazing. The house stays spotless, and their customizable cleaning plans are perfect for our schedule.”
Kristelin Maloles, June 2025
“This is the most reliable cleaning company we have ever worked with. Their cleaning specialists are always courteous and do a fast and thorough job.”
Kristine Joyce, May 2025
You can browse more than 500 NW Maids customer reviews, organized by city, at nwmaidsreviews.com.
Common questions about NW Maids
Is NW Maids legit?
Yes. NW Maids has been cleaning homes since 2013 and operates in five cities: Seattle, Tacoma, Portland, Kennewick, and Yakima. Every cleaner passes a background check, and the company is insured and bonded. You can verify the track record on our Google and Yelp profiles, which together hold hundreds of published reviews.
How much does NW Maids cost?
NW Maids prices by home size and cleaning type (standard, deep, move-in or move-out, and recurring). You can see your exact price upfront by entering your details in the online booking form. It takes about a minute and no phone call is needed.
Is NW Maids insured and bonded?
Yes. NW Maids is insured and bonded, and every cleaner passes a background check before entering a customer home.
What areas does NW Maids serve?
NW Maids serves Seattle, Tacoma, Portland, Kennewick, and Yakima, plus surrounding communities such as Puyallup, Federal Way, Edmonds, Kirkland, Redmond, and Woodinville.
Does NW Maids guarantee its work?
Yes. Every cleaning is backed by a satisfaction guarantee. If something was missed, tell us and we will make it right.
How do I book a cleaning with NW Maids?
Book online at the NW Maids booking form. Most customers pick a date, see their price, and finish booking in about a minute.