To avoid fees, try to cancel or remove jobs at least 48 hours before the job start time.

If you cancel or remove a job within 48 hours of the job start time, the following fees may apply:

• If there are 48 hours or more until the job starts, there’s no fee to remove a job.
• If there are between 24 and 48 hours until the job starts, there’s a $10 fee.
• If there are between 4 and 24 hours until the job starts, there’s a $20 fee.
• If there are under 4 hours until the job starts, there’s a $40 fee.
• If you fail to arrive at a job, there’s a $100 fee.

Think you were incorrectly charged a fee?→ https://nwmaids.com/pro-help/how-to-avoid-fees-on-the-nw-maids-platform/